Air Arabia’s Subsidiary is looking to bring in more passengers with the launch of additional bookings at Abu Dhabi International Airport. Abu Dhabi International Airport is quickly establishing itself as one of the world’s best, and Air Arabia recently stated that international and local services would be introduced. Reservations for these flights are now open 24 hours, with check-in desks opening at 10 a.m. local time and a notification system that notifies pilots of incoming flight information so that schedules may be appropriately coordinated. There are 37 open workstations at peak periods, with an expected arrival rate of 60-80 customers per hour.
About Air Arabia
Air Arabia is the largest low-cost carrier and the 4th largest airline in the Middle East. Over 18 million passengers travelled by Air Arabia in 2004, which steadily grows each year. With a fleet of 15 aircraft, 9 of which are brand new A320s and 5 A300s, Air Arabia’s fleet will expand by 6 to 10 aircraft annually for the next three years. Air Arabia has launched flights to 23 destinations across the globe, including Iraq, Jordan, Lebanon, and Syria.
Air Arabia, one of the leading names in the Middle Eastern Airlines industry, is looking to increase its customer base by implementing a 24-hour booking service. This will allow people to make reservations for flights at Abu Dhabi International Airport and check in using one of the 37 open workstations. The number of passengers serviced by the airline is expected to reach 80 individuals per hour, yet there would be no more than 10-15 people waiting at a given time. Many people travelling from Abu Dhabi International Airport are from other Arab states, most notably Pakistan and India. Air Arabia has expanded its services and flights across the globe due to immense cargo demands from different business houses.
What are Check-In Desks?
Check-in desks are a counter at an airport where the person checking in has to present their identification papers, proof of travel, and other pertinent information before being allowed to board the aircraft. Check-in desks are used for international and domestic flights, so all information is available to the airlines. In Abu Dhabi International Airport, check-in desks will open at 10 a.m. local time and close after midnight; this would be a non-stop service over 24 hours.
What is the purpose of the new service?
Opening check-in desks 24 hours a day would mean that people from around the world could fly from Abu Dhabi International Airport. This would provide an excellent opportunity for international companies to bring in staff from overseas and for Abu Dhabi International Airport to attract more tourists from all over. The number of tourists to Abu Dhabi International Airport is expected to double in the next five years so this new service could increase travel opportunities in Abu Dhabi.
Ralf Roletschek, CC BY 3.0, via Wikimedia Commons
How can they make the check-in process more convenient?
Air Arabia aims to implement a notification system that alerts pilots of inbound flights and allows them to coordinate their schedules with the passengers. This notification system would be working on an average of 120 channels at any given time, ensuring that the flight schedules are updated regularly. Air Arabia is looking to reduce operating costs to provide competitive rates for all its passengers. The increased number of passengers will lower their operating costs as well, meaning prices would be reduced for all passengers.
How does it benefit customers?
The service will increase the traffic flow at Abu Dhabi International Airport, leading to a rapid decrease in waiting times for passengers, meaning the trip will be faster and easier. It is suitable for businesses to have more workstations open to meet customers immediately. The significant advantage lies with the travellers looking to book flights because they have more options to choose from, thus making their trip much easier and more convenient.
Located at Air Arabia Sales Shop:
Opening check-in desks are next to the Air Arabia Sales Shop in Abu Dhabi International Airport Terminal 1. The sales desk is only open during working hours, and 25 of the 37 check-in desks will be available anytime. At peak periods, there will be an average of 60 customers per hour from Abu Dhabi International Airport. These sixty people will only need to wait for around ten minutes before being serviced by an Air Arabia representative. The check-in service would also benefit both businessmen and travellers because it means there would be more flight options available for them, allowing them to easily choose from different airlines and flights offered by various companies.
Which airlines have opened check-in desks?
Currently, only Air Arabia has implemented this service for its passengers. Air Arabia is the biggest low-cost carrier in the Middle Eastern region and has expanded its services due to immense cargo demands from different business houses. This new check-in desk service will provide an advantage to all travellers, making their trip much easier and more convenient.
What will the service be open for?
The service will be open 24 hours a day, so people arriving at Abu Dhabi International Airport can always check in with Air Arabia representatives. This provides an excellent opportunity for international companies to bring in staff from overseas and for Abu Dhabi International Airport to draw in more tourists worldwide. It will increase the traffic flow at Abu Dhabi International Airport, leading to a rapid decrease in waiting times for passengers, meaning the trip will be faster and easier. It is suitable for businesses to have more workstations open to meet customers immediately.
Air Arabia is expanding its flight schedules and reaching out to more customers around the globe with this new check-in service. This service has been implemented in Abu Dhabi International Airport and will open 24 hours over seven days. Check-in desks have been opened for international and domestic flights so that all information is available with the airlines. This check-in desk service is straightforward to access, making it convenient for all passengers looking to travel from Abu Dhabi International Airport.